Terms and conditions
Last updated September 26, 2026
Agreement
By visiting this website or placing an order with Void Bikes, you agree to these terms and our Refund Policy. If you do not agree, please do not use the website or purchase our products.
Products and availability
We aim to present accurate product details, colors, specifications, prices, and availability. Screen colors may vary. We may correct errors, update information, limit quantities, or cancel an order affected by inaccurate information.
Orders and payment
Submitting payment does not guarantee acceptance. An order is accepted when we confirm it for fulfillment. You must provide complete and accurate billing, contact, and delivery information and confirm that you are authorized to use the selected payment method.
Shipping
Delivery dates are estimates and may change due to carrier, weather, customs, inventory, or circumstances outside our control. Responsibility for the order transfers to you upon confirmed delivery at the address supplied during checkout.
Safe and lawful use
Electric-bike rules vary by location. You are responsible for confirming local age, licensing, registration, speed, helmet, access, and road-use requirements. Always follow the owner’s manual, wear appropriate safety equipment, and ride within your ability.
Website use
You may not misuse the website, attempt unauthorized access, interfere with its operation, submit unlawful content, or copy its content for commercial use without permission.
Liability
To the fullest extent permitted by law, Void Bikes is not responsible for indirect or consequential loss arising from website use, delayed delivery, improper assembly, modification, misuse, unlawful riding, or failure to follow safety instructions. Nothing in these terms limits rights that cannot legally be excluded.
Questions
Questions about these terms can be sent through our contact form.